欧洲招聘网（http://job.ouzhou.cc）2017年11月招聘资讯：英国吃货网bigfoodie招聘中文客服 地点：曼切斯特。

英国吃货网招聘中文客服啦！

只要你有工作的热情和责任心

我们诚邀你的加入

Chinese Speaking Customer Service 

中文客服人员

Location: Manchester city centre  

地点：曼切斯特

Contract: Full Time/Part-Time

工作类型：全职或兼职

The Role

职务

We are currently recruiting a Chinese Speaking Customer Service Representative to join us in Manchester office.

母语为中文，并且可以在我们曼城分部工作。

You will have the following duties and responsibilities:

岗位职责

* Liaising with clients & customers

联系客户

* Dealing with telephone calls and emails

通过接听电话，回复邮件等方式帮助解决客户问题。

* Updating files

上传文件

* Producing necessary documents

文书总结

* Handling customer complains & enquires

处理客户疑问和投诉

* Data entry

* Maintaining the database

数据管理

* Working closely with the marketing and sales teams

与市场和销售部门合作

* Delivering a high standard of customer service at all times 

保证客服质量

* Introducing & Demonstrating new services/products to end users

像我们的顾客定时推送新产品

* Build relationships with customers demonstrating service excellence by meeting each customers’ needs

了解和满足顾客需求，尽力建立我们与顾客间的良好关系，树立公司形象。

Experience

经验

* Strong administration experience with a customer focused attitude

管理及顾客服务经验

* Good communication and prioritising skills 

拥有良好的交流能力

* Be hardworking, energetic, motivated and a team player

工作态度积极向上，并且能快速融入我们的团队

* Good Excel knowledge

Excel表格制作

* Must be fluent in both English and Chinese (Cantonese or Mandarin) 

必须要有流利的英语和中文沟通能力

* Must have good work ethic

对自己的职位和工作负责

* Attention to detail

关注细节

How to Apply

Please send your CV and Cover letter to hr@bigfoodie.co.uk to apply